Customer lifecycle- n8n
- Airtable
- Email automation
- Webhooks
Available for select automation projects
AI automation specialist · Lagos
I design intelligent systems that make business flow better.
I'm Moses Tofunmi— designing AI workflows, agents, and connected automations that remove repetitive work and improve customer experiences.
- AI Automation
- Business Process Automation
- AI Agents
Intelligence, applied01 / Automation
Some of my featured systems
A selection of practical automation work designed around real operational problems.
Customer lifecycle
Intelligent routing- OpenAI API
- n8n
- Gmail
- Rule engine
Customer experience- Conversational AI
- LLM
- Knowledge base
- Chat widget
- MCP server. n8n
- Vapi.
Professional experience
AI Training Specialist
Outlier AI & Handshake AI
Working with international AI training platforms to improve the performance, accuracy, and reliability of large language models.
- Evaluate, validate, and refine AI-generated responses
- Perform AI quality assessments and identify dataset errors
- Support continuous model optimization under strict quality standards
Website Content Writer
Upwork
Producing SEO-optimized web content, landing pages, and business copy for clients across many industries.
- Translate complex concepts into clear, accessible content
- Manage several client projects simultaneously against deadlines
- Build long-term client relationships through consistent delivery
What I can do with my AI toolkit
AI Workflow Automation
Connect apps, AI models, databases, and messaging into intelligent automated workflows.
Business Process Automation
Replace repetitive manual operations with scalable automated processes.
AI Agent Development
Agents that handle inquiries, classification, retrieval, and decision support.
LLM Integration
Bring large language models into existing workflows using modern AI APIs.
Workflow Optimization
Find bottlenecks and redesign processes for efficiency and scale.
Intelligent Systems Analysis
Pinpoint where AI and automation deliver measurable value.
Intelligent Document Processing
Extract, classify, and route information from business documents.
AI Automation Consulting
Practical AI strategies aligned with your business objectives.
You're five steps from a smarter workflow
A clear path from business bottleneck to dependable automation.
- 01
Discover
Understand the business problem, existing workflow, and objectives.
- 02
Analyze
Identify bottlenecks, repetitive tasks, and automation opportunities.
- 03
Design
Architect an intelligent workflow aligned with requirements.
- 04
Automate
Connect AI models, apps, databases, and automation platforms.
- 05
Optimize
Test, monitor, document, and continuously improve.
Built for practical value, not AI theatre.
I turn repetitive work and disconnected tools into intelligent systems that create measurable value.
My work sits at the intersection of business analysis, thoughtful automation, and clear communication.
View my CV- Identify repetitive and inefficient business processes
- Translate business requirements into scalable automation
- Design intelligent workflows and AI-powered systems
- Integrate LLMs and modern AI into business processes
- Improve operational efficiency and reduce manual work
- Enhance customer experiences through intelligent automation
- Analyze workflows for continuous improvement
- Collaborate with cross-functional teams and stakeholders
My working toolkit
Platforms, methods, and capabilities I bring to every engagement.
AI Automation & Intelligent Systems
- AI Automation
- Intelligent Systems Analysis
- Business Process Automation
- Workflow Design
- AI Agents
- Prompt Engineering
- LLM Integration
- Process Optimization
- Intelligent Document Processing
Automation Platforms & AI Technologies
- n8n
- Zapier
- Make (Integromat)
- UiPath
- Automation Anywhere
- Power Automate
- Node-RED
- Apache Airflow
- OpenAI API
- Anthropic API
- LangChain
- LlamaIndex
- Vector Databases
- Airtable
Data Analytics & Process Improvement
- Process Mapping
- Workflow Orchestration
- Business Analysis
- KPI Development
- Dashboard Reporting
- Microsoft Excel
- Power BI
- Tableau
- Quality Assurance
- Automation Testing
- Systems Thinking
Professional Strengths
- Problem Solving
- Critical Thinking
- Stakeholder Management
- Client Consulting
- Cross-functional Collaboration
- Technical Documentation
- Communication
- Adaptability
- Project Coordination
- Continuous Improvement
Education & recognition
Bachelor of Science · 2025
Agricultural Economics
Obafemi Awolowo University
AI & Automation
TS Academy
Project Management
Dexa
Communication and Soft Skills Expert
Jobberman Nigeria
- Designed multiple end-to-end AI automation workflows solving real-world business challenges.
- Built intelligent workflow solutions integrating AI, Airtable, and automation platforms.
- Trained and improved enterprise AI models on international AI platforms.
- Delivered digital content solutions for clients across diverse industries.
- Turned business requirements into scalable, AI-driven solutions.
Have a process that should run itself?